Company: hackajob
Location: Chinatown
Job Description:
hackajob is seeking a Head of Complaints to join Lendable, a leading fintech company in London. You will lead the Complaints Department, setting strategic objectives while ensuring compliance with FCA regulations. The role combines operational excellence with a focus on delivering exceptional customer experiences.
The ideal candidate should have extensive experience in financial services, strong leadership abilities, and the capability to drive improvements through innovative practices. Join a rapidly growing fintech unicorn and make a significant impact!
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Posted: June 4th, 2026