Internal Sales / Customer Service Administrator

Pertemps West Bromwich are currently seeking a proactive and customer-focused Customer Service Advisor / Internal Sales professional to join our growing team.

This is an excellent opportunity for someone who enjoys providing outstanding customer service, supporting sales activities and working collaboratively within a fast-paced environment.

Key Responsibilities

• Handling customer requirements via telephone, email, and e-commerce platforms
• Processing customer enquiries and orders using an in-house Navision system
• Providing internal support to Regional Sales Managers
• Managing customer accounts and providing professional advice and assistance relating to products and services
• Working closely with other departments, including warehouse operations, managers, and other group locations, to ensure customer requirements are met efficiently
• Maintaining accurate customer records and order information
• Delivering excellent customer service while identifying opportunities to support sales growth

The ideal candidate will have

• Previous experience in a customer service, internal sales, or sales support role
• Excellent communication and interpersonal skills
• Strong organisational skills with the ability to manage multiple tasks effectively
• Good attention to detail and a proactive approach to problem solving
• Proficiency in Microsoft Office applications, particularly Outlook, Word and Excel
• Ability to work independently and as part of a team

Working Hours

Monday to Friday, with a choice of the following shifts:

• 8:00am – 4:00pm
• 8:30am – 5:00pm
• 9:00am – 5:30pm

Salary: Competitive salary offered, dependent upon skills and experience.

Contract: This is a temporary-to-permanent opportunity with an immediate start available for the successful candidate.

If you would like to be considered for this role, please apply with your CV.

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