Location: Slough (Office:Based)
Salary: Up to GBP35,000
Position Type: Full:Time, Permanent
Working Hours: Monday to Friday 8:30:4:30
Overview
We are representing a premium aesthetic technology equipment distributor based in Slough. They supply high:end, cutting:edge devices to clinics and businesses across the UK. We are looking for a highly organised, hands:on Operations Coordinator to join the team.
This is a dynamic, reactive role where you will be the vital link between customers, field service engineers, and the internal sales team. If you love variety and problem:solving, this is the perfect next step for your career.
What Youll Be Doing
Engineer Scheduling: Coordinating and booking site visits for a team of 3 specialist engineers, managing diaries, and ensuring efficient route planning.
- Logistics Coordination: Managing the movement, delivery, and tracking of high:value equipment and demonstration units for the sales team.
- Stock Management: Hands:on work in the workshop when required, ensuring new deliveries of equipment are checked, stored and distributed efficiently
Customer Support: Acting as the first point of contact for client queries, updating them on engineer ETAs, and resolving service:related issues.
Problem Solving: Reacting quickly when plans change.
What We Are Looking For
Proven Experience: A solid background in operations coordination, service coordination, hire desk control, or logistics. Experience dealing with field:based engineers, technicians, or drivers would be highly desirable.
Calm Under Pressure: A role like this requires you to be adaptable and make decisions effectively, even whilst under pressure.
Top:Tier Communication: An excellent telephone manner and the ability to manage customer expectations professionally.
Tech Savvy: Competent with Microsoft Office and comfortable learning internal scheduling/operational software.
Equity and Diversity
No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
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