Team Administrator – District Nurse Duty Desk
Would you like the opportunity to be involved in an exciting project establishing a central team for managing referrals to Oxfordshire District Nurses?
This is a team that supports the District Nurses to provide the very best care to patients in Oxfordshire.
It will give the potential post holders the opportunity to be a vital component of this supportive service with committed colleagues.
We are seeking a passionate and efficient Administrator to join this team.
This is a varied and demanding role that will provide opportunities for developing and supporting admin processes to ensure patient needs are met and that accurate paper and electronic records are maintained.
Main duties of the job
In this varied role, you will have an active involvement in supporting the District Nursing Service administratively to run efficiently and deliver excellent patient care.
You will support the team in processing new referrals using the electronic patient record system, typing and sending reports, dealing with telephone and email enquiries, ordering stock and equipment and booking patient appointments.
You will need be able to work calmly and efficiently in a busy environment, working alongside administrators from other health services and be able to work autonomously.
This job role will involve working between 08:00 – 16:00 (the core District Nurse Service hours), with some weekend work required.
Job responsibilities
This role is based at Abingdon Community Hospital.
Person Specification
Qualifications
- Good general level of education (minimum) GCSE English & Maths)
- Higher Education qualification (i.e. ‘A’ Level/NVQ III standard) or equivalent/previous experience in an Administration Assistant Role
Knowledge and Experience
- Previous experience in an administrative office role and/or a qualification to NVQ Level II
- Knowledge and Experience of using Office computer programs including Excel, Word, Power Point and Outlook
- Previous experience of working in the NHS
Skills
- Manage and prioritise own workload
- Communicate well with patients, public and colleagues
- Previous use of EMIS or similar EPR
Benefits
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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