Community & Partnership Executive, UK

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. In the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. We work on assessments, health services, employability programmes and specialist support, delivering meaningful impact with people who care.

The Community & Partnership Engagement Executive is responsible for developing and maintaining strong partnerships with local services and stakeholders to increase referrals into our service and to support onward/outward referrals and signposting to other services. This part‑time, fixed‑term role (18.75 hours per week for 12 months) requires candidates to be based within Oxfordshire or able to commute across the Oxfordshire area, as it involves regular travel within the community.

Key Responsibilities

• Drive quality referrals to the service via professional and self‑referral channels.
• Utilise an Asset Based Community Development approach to harness community skills and opportunities.
• Build relationships with key referring pathways to establish innovative engagement techniques.
• Work with the Marketing and Communications Team to support deployment and distribution of collateral/resources.
• Maximise co‑production opportunities across the service, engaging priority groups and locations.
• Establish effective referral pathways into and out of the service, supporting all referral channels and cross‑sector avenues.
• Develop and deliver presentations, pop‑ups, and stands across the network to promote services.
• Meet agreed KPIs/Targets and report to management, working with contract teams to achieve contractual aims (referral targets, engagement, ROI, social value, etc.).
• Keep accurate records of interactions with stakeholders and communities, feeding into continuous improvement.

Key Contacts & Relationships

Internal:

• Co‑workers, managers, and wider team
• Health Division colleagues
• Maximus central division
• Maximus companies and associates
• Colleague forums

External:

• Local Authority
• Integrated Care Partnerships / Boards
• Community and Voluntary sector
• Population being served / supported
• Sub‑contractors and key partners
• Community stakeholders
• Co‑location cooperatives
• Venue providers
• Healthcare settings including GP Practices / Primary Care networks

Qualifications & Experience

• Experience of working with a range of stakeholders and communities
• Experience of presenting to large groups and chairing meetings
• Experience of building and maintaining partnerships
• Qualifications and/or certificates that demonstrate skills and knowledge in community development
• Experience of working in a health, voluntary sector, or social care environment
• Qualifications and/or certificates that demonstrate a good understanding of the issue around maintaining a healthy lifestyle
• Experience of working with health, voluntary sector or social care professionals / stakeholders
• In‑depth knowledge of contract area
• Empathy combined with genuine desire and commitment to improve the quality of life of families
• Resilient, non‑judgemental, sensitive approach to working and motivating partners, stakeholders, communities and service users
• Innovative in approach and delivery, able to think outside‑the‑box and present new engagement ideas
• Strong observation, analytical and listening skills
• IT literate, especially working knowledge of Microsoft Office
• Excellent organisational skills to manage priorities, anticipate needs, work on own initiative and as part of a high‑functioning team
• Confident, self‑motivated, passionate, flexible, adaptable, and creative
• Able to respond positively to new situations
• Able to reflect and appraise own performance
• Commitment to flexible working (including evenings and weekends), ensuring the service is available to all residents
• Commitment to supporting overall team/contract performance to the highest standards
• Methodical with the ability to understand and meet targets and deadlines, learn and assimilate new information
• An understanding of behaviour change principles and methodology
• Knowledge of the risk factors associated with unhealthy habits

EEO Statement

• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
• We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long‑term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job.
• When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team.
• Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

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