Paediatric Diabetes Family Support Worker

We’re looking for motivated individuals to join our Paediatric Diabetes Team, supporting children and young people across hospital and community settings. You will play a key role in delivering specialist care, helping families implement and manage diabetes technology, and providing hands‑on support in clinics, schools, and homes.

Responsibilities

• The post holder will work closely with children and young people, helping them actively engage with their diabetes care across hospital and community settings.
• Assist with downloading insulin pumps and other diabetes technology, providing timely feedback on any issues or concerns to support effective care and decision-making.
• Identify families from low income areas not currently on CGM or pump technology and work with the CYA and their families to find creative solutions to remove barriers.
• Support emotional and social development through therapeutic activities.
• Help set up drop‑in clinics and troubleshoot technology issues.
• Work across professional boundaries to educate and empower families throughout their diabetes journey.

Qualifications

• Strong IT skills and experience in paediatric care are essential.
• Excellent communication skills, especially in languages spoken within the local community.
• Ability to communicate effectively, exercise sound judgement, and work across professional boundaries.

Equal Opportunities

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under‑represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

Benefits

• Extensive range of learning opportunities
• NHS Pension Scheme
• Generous holiday entitlement in line with Terms & Conditions
• Comprehensive health and wellbeing support
• NHS Car Lease schemes and a range of salary sacrifice scheme
• Discounts on restaurants, getaways, shopping and finance through external providers

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