Sales Assistant And Party Host

Key Responsibilities

• Provide 5‑star customer experience consistently, going above and beyond to create a memorable day for customers.
• Act as a Lush Ambassador, championing our ethics and values during consultations.
• Operate till systems and handle cash as part of sales transactions.
• Stock products on the shop floor, ensuring items are clean, organized, and inviting.
• Engage customers through active listening, recommend products, and provide relevant information and demonstrations.
• Deliver sit‑down consultations and bespoke routines, including hand and arm massages.
• Host 5‑star parties and events, leaving a positive lasting impression for guests.
• Adapt to changing circumstances and remain solutions‑focused, as retail environments vary daily.

Qualifications and Skills

• Customer Service – a genuine passion for delivering exceptional service and understanding customer needs.
• Teamwork – ability to collaborate with team members to achieve store goals.
• Communication – strong verbal skills to engage customers, actively listen, and provide relevant product information.
• Adaptability – ability to handle challenging situations and work effectively under pressure.
• Problem‑Solving – skill in identifying and resolving customer issues or complaints, ensuring satisfaction.
• Organisation – aptitude for maintaining an organized store environment, managing inventory, and creating visually appealing displays.
• Nice to have: Ethical and Sustainable Mindset – understanding and alignment with company commitment to ethical sourcing and cruelty‑free practices.
• Nice to have: Sales and Product Knowledge – ability to promote and sell products effectively, demonstrating product features and providing accurate information.

Hours: 15 hours per week (potential for overtime).

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