Sales Support at KONE

Company: Kone
Apply for the Sales Support at KONE
Location: Birmingham
Job Description:

Overview

We are looking for a proactive and detail‑oriented Sales Support to join our team and play a key role in driving sales pipeline growth. This role is ideal for someone who thrives in a fast‑paced environment, enjoys customer interaction, and has a talent for identifying sales opportunities that convert.

Responsibilities

  • Manage inbound inquiries, homepage leads, and external partner referrals.
  • Create and process sales leads and opportunities in Salesforce, ensuring accurate data entry and timely follow‑up.
  • Schedule appointments and coordinate with sales teams to maximise conversion.
  • Proactively contact existing customers to uncover new business potential.
  • Qualify and transfer sales opportunities into Salesforce for action by field teams.

Qualifications

  • Sales support & admin experience.
  • Cold calling experience.
  • Excellent communication and organisational skills.
  • Experience in lead generation, customer service, or inside sales.
  • Familiarity with CRM systems (Salesforce preferred).
  • A proactive mindset and ability to work independently.
  • Collaborative team player.
  • Attention to detail and a commitment to delivering high‑quality work.

Benefits

  • Competitive Salary.
  • 25 days holiday and 8 additional bank holidays, 1 volunteering day.
  • Pension Scheme.
  • Development opportunities and reviews.
  • Quarterly commission.
  • GymFlexi membership.
  • Dental insurance, medical plan.
  • KONE discounts.
  • Prolonged disability insurance (PDI).
  • Long service awards.
  • Hybrid working.
  • 24/7 GP support & wellbeing access.

About KONE

  • We are focused on creating an innovative and collaborative working culture where we value the contribution of each individual.
  • Employee engagement is a key focus area, encouraging participation and sharing of ideas.
  • Sustainability is an integral part of our culture and daily practice.
  • We follow ethical business practices and foster a culture of cooperation, trust and respect.
  • We pride ourselves on offering a range of experiences and opportunities to help you achieve career and personal goals, and live a healthy, balanced life.

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Posted: June 5th, 2026