Sales Assistant

Retail Sales Assistant – Jollyes Pets – Totton. Help pet parents find exactly what they need, promote responsible pet ownership, keep our store looking great and build a career into leadership or support roles with a fast growing company.

What you’ll be doing

• Offering genuinely friendly, helpful customer service
• Helping customers find what they need and suggesting helpful extras that improve their pet’s wellbeing
• Sharing advice to promote responsible pet ownership
• Keeping the store tidy, stocked and looking its best
• Working as part of a supportive, upbeat team that works and laughs together
• Being physically active and on your feet for most of the week

Upselling is done the Jollyes way – we suggest the right treats, toys, food or accessories that genuinely help their pet live its best life, not to pressure anyone.

Qualifications and attributes

• Great at interacting with pets and people and have a fun, friendly personality
• Thrives in a fast‑paced, hands‑on retail environment and can achieve individual goals and team targets
• Ideally have experience in a similar, customer facing environment and have a hands‑on approach
• Must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand
• Flexible on availability – open evenings and weekends over 7‑day trading hours
• Can commit to a part‑time, temporary (maternity cover) position – 16 hours per week

Benefits

• Pay rate of £8.43 – £12.71 per hour plus bonus potential up to £1,000 p.a. paid in two instalments
• Financial Wellbeing Package – access earnings early, savings tools and discounts
• Retail Trust Membership – counselling, wellbeing and financial support
• Colleague Discounts – treats at 800+ retailers, plus 30% off Jollyes products and pet services
• Health & Wellbeing Support – online GP, mental health services, fitness programs, dental care and cancer support
• Workplace Pension – Legal & General scheme (EE 3%, ER 5%)
• Extra Time Off – birthday, wedding, new pet days, plus holiday options
• Enhanced Family Leave – maternity and paternity packages above statutory levels
• Recognition & Rewards – top dog award with extra day off and perks
• Lifestyle Benefits – Cycle2Work scheme and discounted David Lloyd membership
• Learning & Development – progression into specialist or key holder roles, management or support roles

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