Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference? If so, we’d love to hear from you.
Join H&T, a leading pawnbroker and one of the top 10 jewellery and watch retailers in the UK.
We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.
Salary: Starting rate £13.52 per hour, increasing to £14.21 once full training has been completed (includes London Weighting Allowance).
Location: Fore St.
Job Type: Part‑time – 15 contracted hours per week for a 12‑month fixed‑term contract.
Flexibility: Full flexibility Monday to Sunday required.
Ideal Language: Romanian speaker desired – not a requirement.
Additional Earnings: Opportunity to earn up to £2,000 extra per year in discretionary bonuses, pro‑rated and based on performance against key KPIs.
About The Role
As a Store Colleague at H&T you’ll be the face of our business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will understand customer needs, offer tailored solutions, and ensure they leave with the best possible outcome.
No prior pawnbroking experience required – just a genuine interest in people, integrity, and a willingness to learn.
We provide full training and support to help you build confidence and succeed in a fast‑paced environment.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach
- Assist customers with a range of services including pawnbroking, retail sales, and financial products
- Maintain high standards of compliance and store presentation
- Work collaboratively with your team to exceed targets
- Handle transactions accurately and securely
Benefits
- 30 days of holiday (including bank holidays), rising to 33 days with length of service
- Flexibility to buy or sell holiday days to suit your lifestyle
- Access to a private healthcare plan
- Cycle-to-work scheme and season ticket loans
- Preferential currency exchange rates
- Generous staff discounts – up to 25% off jewellery and high‑end watches
- Incentive schemes to reward your achievements
- Exclusive discounts at leading retailers via our employee perks portal
Ready to join a company that puts people first?
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