The HR Officer plays a key operational role in delivering effective HR support across the site, providing hands-on, professional HR guidance to managers and employees across the full employee lifecycle.
Operating with some autonomy and accountability, the role supports recruitment, employee relations, HR systems, compliance and engagement activities, ensuring consistent application of HR policies, employment legislation and people processes. The postholder contributes to continuous improvement of HR ways of working and supports the delivery of people priorities aligned to business needs.
Key Responsibilities:
HR Operations & Employee Lifecycle
- Provide end-to-end HR support across the employee lifecycle, including onboarding, contractual changes, absence management and leaver processes.
- Maintain accurate and up-to-date employee records, HR systems and personnel files in line with GDPR and company standards.
- Act as a first point of contact for HR queries, providing accurate, timely and consistent advice to employees and managers.
Employee Relations & Policy Application
- Support employee relations activities, including absence management, disciplinary, grievance and informal resolution processes.
- Ensure HR policies and procedures are applied fairly, consistently and in line with employment legislation and company values.
- Handle sensitive information with discretion and professionalism.
Recruitment & Onboarding
- Support recruitment activities including drafting adverts, coordinating interviews, issuing documentation and pre-employment checks.
- Coordinate onboarding activity to ensure new starters are effectively inducted and supported into the business.
HR Systems, Data & Compliance
- Maintain and manage HR systems (HRIS, Time & Attendance, PAMs), ensuring data accuracy and integrity.
- Support right-to-work checks, export compliance requirements and statutory record keeping.
- Produce HR reports and data extracts to support operational and management decision-making, seeking opportunities to automate and streamline processes.
Learning, Development & Engagement
- Support the Training Coordinator in maintaining training records, matrices and compliance tracking.
- Assist with collation of development needs through the performance review process.
- Support HR communications, engagement initiatives and site-wide HR activities.
Continuous Improvement
- Actively contribute to improving HR processes, templates and systems.
- Keep up to date with HR best practice, employment legislation and CIPD guidance.
- Use technology and data to enhance efficiency, consistency and employee experience.
Qualifications & Experience
- Working towards or holding a CIPD Level 5 qualification (or equivalent experience).
- Typically 47 years experience in an HR, People or similar role.
- Strong experience of HR administration and operational HR support.
- Experience working with HR systems and employee data.
Skills & Knowledge
- Sound understanding of HR policies, procedures and employment legislation (UK / Northern Ireland).
- Strong organisational skills with the ability to manage multiple priorities and deadlines.
- High attention to detail and strong data accuracy focus.
- Effective communicator with the ability to build trusted working relationships at all levels.
- Confident using Microsoft Office, particularly Excel and Word.
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