Hybrid Service Desk Team Lead – Elevate Legal IT Support

Howard Kennedy LLP, located in Greater London, seeks a Service Desk Team Lead to oversee IT support operations. In this pivotal role, you will lead a team of five analysts, ensuring effective and efficient service delivery while promoting a proactive service culture.

The ideal candidate will possess experience in IT support, excellent communication skills, and a strong understanding of legal technology. This position operates within a hybrid work model, emphasizing collaboration and service excellence.

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