At Bill’s, our mission is simple Everyone Leaves Happy.
Behind the scenes a reliable, efficient, and sustainable supply chain ensure we are ready to deliver for our guests, we are now looking for an experienced Supply Chain Manager to join our Support Office team based in London.
This is a high-impact role where you’ll take ownership of our end-to-end supply chain, ensuring our restaurants receive the right products, at the right time, every time. You’ll play a key role in balancing quality, cost, service, and sustainability while supporting the continued growth of the business.
If you’re a commercially minded supply chain professional who enjoys building strong supplier partnerships, solving operational challenges, and driving continuous improvement, we’d love to hear from you.
What You’ll Be Doing
Leading and optimise Bill’s end-to-end supply chain performance, working with the Head of Purchasing and Supply Chain.
Deliver against quality, service, cost, and sustainability objectives.
Identify opportunities to improve efficiency, resilience, and consistency across the business.
Supplier & Distribution Management
Develop strong relationships with suppliers and distribution partners.
Monitor supplier performance and ensure KPI compliance.
Manage supplier delivery schedules and communicate operational changes effectively.
Source and onboard new suppliers to support innovation and business continuity.
Product Availability & Operational Excellence
Manage forecasting, demand planning, and supply requirements across food and beverage categories.
Ensure consistent product availability across all restaurants.
Resolve supply chain issues quickly and proactively.
Develop contingency plans to minimise operational disruption.
Commercial Performance
Drive cost efficiencies while protecting quality and guest experience.
Monitor key cost drivers including food, logistics, and supplier pricing.
Partner with Finance on budgeting, forecasting, and cost reporting.
Cross-Functional Collaboration
Work closely with Food & Beverage Development to support menu launches and product changes.
Collaborate across departments with Operations, Marketing, Finance, and Property teams on key business initiatives.
Sustainability & Responsibility
Champion responsible sourcing and waste reduction initiatives.
Support ethical procurement and regulatory compliance.
Help shape long-term, sustainable supply decisions.
What We’re Looking For
Proven experience in Supply Chain Management, Procurement, or Logistics within Hospitality, Food Service, retail, or FMCG.
Strong forecasting, inventory management, and demand planning expertise.
Experience managing supplier relationships and negotiating commercial agreements.
Excellent analytical and problem-solving skills.
Strong stakeholder management and communication abilities.
Bill’s Support Office Benefits
Access to Salary Early through Stream
Discounts for both Supermarket and Industry
Long Service Awards
Enhanced Holiday from Day One – 33 Days
Yearly Bonus
Meaningful and Demonstrable Progression
Social Events throughout the Year to connect with Peers
Charity Day Off- Our Charity Partners will provide Events throughout the Year you can take part in
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