Water Digital Consultant

About the Role

As part of the UKIMEA Digital Services portfolio, the Digital Water business delivers smart, resilient, and sustainable water solutions. The Associate Digital Water Consultant will be a senior member of the Digital Water team, responsible for operations, work‑winning, cross‑business collaboration, and delivery of innovative digital solutions across UKIMEA & Europe.

Role & Responsibilities

Strategy & Operations

• Contribute to business planning, strategy development and delivery
• Operationalise the delivery of external facing digital services for Digital Water business
• Act as the integrator translating water business problems into digital solutions and services
• Operate a clear engagement and integration plan for the water business to access DSP expertise
• Provide rapid response project resourcing plans and a catalogue of standard service offerings
• Embed Total Design ways of working with the water business ensuring the right blend of water domain expertise and DSP capabilities

Project Delivery

• Engage closely with clients, managing expectations, building trust, providing clear reporting, and shaping delivery to their operational and regulatory context
• Lead end‑to‑end delivery of Digital Water projects, products and services, spanning technical, advisory and strategic workstreams, ensuring outcomes align with client expectations and Arup performance and quality standards
• Form and manage multidisciplinary teams (water + digital), setting clear scopes, roles and delivery plans to enable seamless integrated delivery supporting our strategic objectives
• Drive high‑quality technical delivery, overseeing technical outputs, facilitating design reviews, and ensuring alignment with both Water business requirements and digital best practice
• Own contractual and commercial performance, including budget management, forecasting, change control, risk management and delivery assurance throughout the project lifecycle
• Act as the primary integrator between Water SMEs and DSP disciplines, translating water‑sector problems into coherent digital services and solutions

Work Winning & Market Development

• Build strategic client and partner relationships
• Partner with Business and Market Leads and CRMs to share intelligence and insights and contribute to market positioning and the development of new service offerings
• Identify market opportunities, build opportunity roadmaps and develop project pipeline
• Take opportunities surfaced by Business and Market Leads and drive bid/no‑bid decisions within agreed service levels and mobilise the right pursuit teams
• Lead bids, shape the value proposition and coordinate inputs across DSP and the Water business to produce compelling, compliant bid proposals and opportunity development
• Improve opportunity pipeline hygiene, keep CRM stages current and unblock approvals to move qualified opportunities to proposal within target cycle times
• Deliver year‑on‑year improvements in Lead to Opportunity to Win rates; track percentage of Digital Water bids and the value of digital work won against DSP market plan goals

Required Experience

• Significant experience working in the water sector
• Proven experience delivering major digital projects in the water sector
• Track record of work winning within relevant sector
• Strong understanding of the UK water industry (stakeholders, regulatory environment, etc)
• Strong knowledge of digital tools and emerging technologies (AI/ML, digital platforms, digital twins, blockchain) and understanding of how they can be applied in the water sector
• Experience managing multidisciplinary teams and coordinating across geographies
• Excellent communication and collaboration skills
• Experience in building and managing strategic relationships with partners and collaborators
• Strong ability to bridge technical and business perspectives
• Proven experience contributing to business strategy development
• Proven experience managing business operations and contributing to operational strategy
• Commitment to sustainability and the role of digital technologies in addressing global water challenges
• Degree in relevant subject area (e.g. engineering, technology, data science)
• Accreditation with relevant professional body or institution (e.g. ICE, IET)
• Experience in agile delivery approaches and an agile mindset
• Experience delivering digital services in line with GDS (from discovery to live)
• Experience delivering innovation projects in the water sector (e.g. FCRIP, Ofwat)

Skills & Attributes

• Operational leadership: connect businesses, shape strategy, and deliver operational change
• Work winning: proven work‑winning skills, with experience shaping proposals and securing new opportunities
• Agile mindset: skilled in agile methods and able to embed iterative, collaborative delivery approaches
• Partnership building: proven ability to develop and manage relationships with strategic partners and collaborators
• Technical expertise: advanced knowledge of digital tools and technologies relevant to the water sector
• Strategic thinking: identify opportunities to integrate digital into the water business and contribute to strategy development
• Innovation mindset: curiosity and creativity to bring new ideas into practice and support clients in adopting emerging technologies
• Leadership & mentoring: capable of leading teams and supporting the growth of colleagues across all levels

What we offer you

We care about each member’s success and provide an attractive total reward package that recognises the contribution of each member to our shared success. The package includes:

• Competitive and equitable pay
• Career growth and development opportunities, including learning and development programmes
• Health and wellbeing benefits – private medical insurance, life assurance, accident insurance and income protection cover
• Private medical insurance, life assurance, accident insurance and income protection cover
• Flexible benefits that support health, wellbeing and personal circumstances
• Profit share and contribution to the firm’s success
• Access to a global network of expertise and collaborative opportunities across disciplines and regions

Different People, Shared Values

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives and ideas – this drives our excellence.

Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross‑cultural working to gender equity and LGBTQ+ and disability inclusion – we aim to create a space for you to express yourself and make a positive difference.

We are committed to making our recruitment process and workplaces accessible to all candidates. Please contact Marek Mazurowski (marek.mazurowski@arup.com) to let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you.

For any questions not related to application, please contact Marek Mazurowski (marek.mazurowski@arup.com). Please do not send your CV directly to this email due to GDPR compliance.

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