We are looking for a professional, welcoming, and experienced Receptionist to join our team. You will perform reception, administration, and secretarial duties efficiently and effectively on behalf of the building in which you are located.
You will help facilitate the flow of personnel by managing access points throughout the building and ensuring the maintenance of fob access systems. You will be expected to keep a tidy and efficient reception area, providing a professional and courteous service throughout. You will also be required to handle any phone calls and e‐mails in a prompt, professional manner, as well as sorting and distributing incoming mail and packages.
Responsibilities
- Manage receipt and dispatch of documents, mail, and packages.
- Handle incoming phone calls, e‑mails, and visitor inquiries.
- Maintain fob access systems and manage visitor and staff passes.
- Open and close the building and maintain building security.
- Assist with emergency evacuations and coordinate with security personnel.
- Order consumable goods and supplies as needed.
- Document and store administrative records in the appropriate system.
- Provide courteous and professional reception service at all times.
Qualifications
- Friendly, approachable, and professional demeanor.
- Strong communication and interpersonal skills.
- IT literate and capable of prioritising workload and meeting deadlines.
- Experience in reception, administration or secretarial roles preferred.
Benefits
- Virtual GP – video or phone consultations.
- Salary Finance scheme – access 50 % of earned pay before payday for a small fee and competitive loans.
- Choices benefits platform – customise dental insurance, dining cards, coffee clubs, technology purchases, and more.
- MiDeals – high street discounts with thousands of retailers and gyms.
- Cycle‑to‑work scheme.
- Life cover – greater of your equivalent annual salary or £10 000.
- Save‑as‑you‑earn scheme.
- Mitie Matching Share Plan (shares may be awarded).
- Mitie Stars – monthly cash prizes and a chance to win a top prize of £10 000.
Equality & Diversity
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments during the recruitment process, please let us know.
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