Head of Customer Experience — Strategy & Change Leader

Karbon Homes is seeking an experienced Head of Customer Experience to shape and deliver the Customer Experience strategy. This role is pivotal for improving how customers interact with the organization and requires a strategic leader with a passion for change.

The position offers a salary of £67,534 per annum and involves collaboration across teams to drive service excellence. Benefits include 26 days annual leave, birthday leave, and a health cash plan.

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