Head of IT Service Delivery & SIAM

ATG Entertainment UK is seeking an experienced Head of IT Service Delivery to lead the IT Service Management function. The role involves strategic leadership, vendor governance, and ensuring service performance across a hybrid operating model, serving various regions including the UK and North America.

The ideal candidate will possess significant experience in multi-vendor environments and a robust understanding of IT service management frameworks, with a focus on delivering exceptional customer experiences and operational excellence.

The successful applicant will work closely with various stakeholders and be responsible for enhancing service capabilities and governance across the Group.

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