Leeds-based Claims & Litigation Leader — Drive 10/10 Service

Northern Powergrid is seeking a Claims Manager to join the Customer Service team in Leeds. This pivotal role ensures prompt recovery of invoices and manages claims against the business. The successful candidate will lead a team focused on delivering high-quality outcomes.

Key responsibilities include driving customer excellence, managing performance, and leading initiatives to enhance service delivery. A competitive salary ranging from £42,500 to £47,500, along with additional benefits such as performance bonus and holiday entitlement, is offered.

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