Shop Manager – Basingstoke
Application Deadline: 11 June 2026
Department: Retail
Employment Type: Permanent – Full Time
Location: Basingstoke
Reporting To: Rob Gordon
Compensation: £14.05 / hour
Description
Our charity shops provide a great source of income to enable us to provide care for local children and their families. We are looking for a Shop Manager for our Basingstoke store to help run our shop and raise our profile in the area.
Doing all you can to increase income to support the work of the Trust, your responsibilities will include meeting and greeting customers, merchandising, pricing, stock sorting and rotation, banking and staff planning. All our shops aim to offer a pleasant customer experience with a good old-fashioned bargain to boot and we expect our Shop Managers to reflect this in their approach to work.
It is essential that you have strong interpersonal skills and a compassionate nature.
Key Responsibilities
- Provide day‑to‑day direction, training and coaching for staff and volunteers, ensuring tasks are properly delegated according to experience and abilities.
- Create a weekly work rota ensuring the shop is fully staffed during opening hours, arranging cover for holidays and sickness.
- Sourcing and pricing adequate donated stock appropriate to the business.
- Adhere to financial controls, including till reconciliation, daily banking of takings and weekly sales reporting to the Finance Manager.
- Ensure the shop premises comply with Health & Safety legislation for staff and customers.
Benefits
- Competitive salary
- 24 days holiday
- Group pension scheme
- Life assurance
- HSF Health cash plan
- Blue light discount
- Opportunity to work in an organisation where every job matters
Working hours
Full time, 5 days over 7 (35 hours per week) with some weekend working.
Eligibility & Conditions
Eligible to work in the UK.
Commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults. Successful applicants will be required to apply for an enhanced disclosure from the Disclosure and Barring Service (formerly Criminal Records Bureau) and provide satisfactory references covering the last 5 years.
Diversity & inclusion
The Trust is dedicated to fostering a diverse and inclusive workplace and actively supports applications from individuals of all backgrounds and cultures.
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