Senior Critical Escalation Lead – SaaS

A technology solutions provider in London is seeking a Critical Escalation Manager to oversee high-pressure customer escalations and collaborate with senior leadership. The ideal candidate will have a strong background in SaaS, excellent communication skills, and a customer-first mindset. This full-time role offers 25 days of annual leave, private medical insurance, and a supportive work environment.#J-18808-Ljbffr…