Career Opportunities: Technology AI Business Partner (10981)
Requisition ID10981-Posted –Technology–London
Job title: Technology AI Business Partner
Department: Technology
LOCATION: Marble Arch, London
REPORTING TO: Technology Business Partner Lead
TYPE OF CONTRACT: Full-Time
THE ROLE
As Technology AI Business Partner, you will play a critical role in translating British Land’s AI strategy into practical, value‑led delivery across the business. You will act as a key enabler connecting Technology, Governance and business teams, ensuring AI tools and automation are deployed where they create clear value, within defined governance and risk guardrails.
It is a hands‑on, commercially focused business partnering role, responsible for:
- Supporting the Digital Skills & AI Forum to drive adoption of AI productivity tools
- Supporting well‑governed AI proofs of concept (PoCs)
- Helping teams translate real business problems into clearly scoped, value‑led AI initiatives
- Ensuring AI activity is tracked, governed and aligned to strategic priorities
You will operate across all four pillars of the AI strategy — productivity tools, specialist AI, back‑office automation and front‑office platforms — working closely with business leaders, the AI Board, and the Digital Skills & AI Forum.
WHAT YOU’LL DO
AI Strategy & Business Partnering
- Act as the day‑to‑day business partner for AI adoption, supporting teams across Corporate, Real Estate, Development and Operations.
- Translate strategic objectives into practical AI use cases, with clear outcomes, benefits and delivery plans.
- Help teams distinguish between everyday productivity use, specialist AI tools and higher‑risk agentic or workflow automation.
Productivity Tools & Adoption
- Provide hands‑on expertise and content to the Digital Skills & AI Forum to support adoption and effective use of approved AI productivity tools (e.g. Copilot, Claude, ChatGPT where approved).
- Work hands‑on with teams to identify high‑value use cases, improve ways of working and build practical AI confidence.
- Support and contribute to the Digital Skills & AI Forum, sharing best practice and surfacing emerging needs and risks.
Proofs of Concept & Specialist Tools
- Partner with business teams to shape specialist AI opportunities by structuring use cases, defining success measures, developing business cases, and scoping proposals for governance. Tool identification remains business‑led; the Tech AI Business Partner ensures ideas are robust and delivery‑ready before entering the governance process.
- Coordinate PoCs with Tech colleagues and suppliers to ensure timely, well‑governed delivery.Ensure benefits, costs and risks are documented and visible within the AI use‑case portfolio.
Governance, Risk & Value Tracking
- Ensure AI initiatives follow agreed governance and acceptable‑use frameworks, escalating appropriately based on risk.
- Support the AI Board through accurate use‑case documentation, benefits tracking and early visibility of issues.
- Help embed consistent benefits tracking so AI value is measurable, not anecdotal.
- Support the demand‑shaping and scoping of material back‑office automation initiatives — those that go beyond the Microsoft suite, require architectural input or carry significant scope.
- Work closely with the Head of Technology Business Partnering to ensure the Technology perspective is properly represented, and with the Head of PMO & Value Architecture to ensure alignment with portfolio governance.
- Delivery resource for these initiatives will be commissioned on a project basis; this role provides the requirements and scoping input that makes commissioning effective.
ABOUT YOU
- You are a strong business technologist who combines commercial awareness with the ability to work hands‑on with teams.
- You are comfortable operating in emerging, ambiguous spaces, but disciplined about structure, governance and outcomes.
SKILLS & EXPERIENCE
- Experience in a Technology Business Partner, Business Analyst or similar role, working closely with non‑technical stakeholders.
- Strong understanding of how digital and AI tools can improve processes, productivity and decision‑making.
- Experience shaping requirements, business cases and benefits tracking.
- Ability to explain AI concepts clearly and pragmatically to non‑technical audiences.
- Comfortable navigating governance, risk and compliance considerations.
- Strong stakeholder management and facilitation skills.
PERSONAL ATTRIBUTES
- Commercially minded and outcome‑focused.
- Confident working across multiple teams and priorities.
- Pragmatic, structured and calm in ambiguity.
- Curious, with a genuine interest in how AI is changing ways of working.
- Credible and trusted — able to challenge constructively where needed.
INCLUSION
We are committed to providing an accessible and inclusive process.
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