Claims Broker – Marine

Summary of Position

To deal with all aspects of the claims process from advice through to settlement as directed by your Head of Department.

Key Responsibilities & Accountabilities

• Assisting Senior team members and Brokers with claims handling process
• Create and maintain claims/accounts files
• Input document details on to the in-house system
• Assess and process claims and premiums
• Produce and send advice, collection, premium and treaty documentation
• Broke advices and collections to London Market where appropriate
• Obtain agreement to advices and collections via ECF system
• Produce accurate statistics where required
• Deal with market, client and internal queriesConduct business meetings with clients and reinsurers
• General office duties and ad hoc tasks as required
• Adhere to company and regulatory policies & procedures together with mandatory training requirements.
• Adhere to financial reporting requirements including monthly phasing of income.

Experience

• London Market Claims experience required, preferably with some North American Marine
• Previous ECF & IMR experience required
• Effectively contribute to the team and interact with others
• Strong communication skills and the ability to communicate effectively both verbally and in writing
• Ability to use ones own initiative to work out any problems, which may arise

Functional & Behavioural Competencies required

• Professional attitude to work
• Punctual and Conscientious
• Shows enthusiasm

Personally demonstrate the five BMS values and ensure that team members are aligned with these

• Accountable
• Entrepreneurial
• Collaborative
• Empowering
• Disciplined

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