Network Manager – Europe

We’re looking for an experienced Network Manager to lead our Network Services, Operations and Delivery functions across a large, complex, multi‑country environment. This high‑impact leadership role is responsible for ensuring our network is stable, secure, resilient and future‑ready while driving major transformation initiatives across Europe.

You’ll operate within a modern, partner‑enabled model – owning service performance, shaping strategy, governing operations, and managing key vendors and MSPs. With more than 33,000 users, 20+ countries, and a federated IT landscape, this role is ideal for someone who thrives on scale, complexity and meaningful change.

What You’ll Lead

• Lead and develop a team of ~7 network specialists across service, operations and delivery.
• Build a high‑performance culture focused on reliability, service excellence and continuous improvement.
• Provide coaching, direction and subject‑matter leadership.

Service Ownership & Operational Governance

• Own end‑to‑end network services across WAN/SD‑WAN, LAN/WLAN, Firewalls, Remote Access and Public DNS.
• Oversee operational performance across internal teams and MSPs, ensuring SLAs, KPIs and ITIL processes are met.
• Ensure robust incident, problem, change and lifecycle management.
• Shape and execute the network strategy and roadmap, including Zero Trust, network simplification, cloud networking and secure access.
• Lead major transformation programmes and ensure alignment with architecture, cyber security and enterprise strategy.
• Manage strategic relationships with key vendors and MSPs.
• Lead governance forums, service reviews, escalations and performance reporting.
• Ensure partners meet compliance, security and service quality expectations.

Risk, Compliance & Security

• Ensure network services meet regulatory, compliance and audit requirements.
• Maintain strong asset and configuration management practices.

Stakeholder Engagement

• Partner with IT Leadership, Architecture, Workplace, Data Centre & Cloud and Shared Services teams.
• Act as a trusted advisor to business units and operating companies.
• Communicate service health, risks and opportunities in clear, business‑focused language.

Project & Delivery Oversight

• Oversee planning, governance and delivery of network projects.
• Support key initiatives including Zero Trust pilots, asset management, refresh cycles and architectural transitions.

What You Bring

• A results‑driven leader with courage, resilience and a strategic mindset.
• A moderniser who challenges the status quo and drives innovation.
• A great collaborator with excellent decision‑making and communication skills.
• Customer‑focused, motivated and able to coach and develop others.

Functional Expertise

• Deep knowledge of networking technologies, tools and platforms.
• Experience across multiple vendors and software products.
• A developed project management and vendor management capability.
• Ability to translate business needs into technical solutions.
• Skilled in communicating complex concepts to technical and non‑technical audiences.
• Professional certifications (ITIL, Cisco, Azure, CompTIA+) are highly desirable.
• Fluent English; a second European language is a plus.

Experience & Education

• Degree or diploma in IT, business or a related field.
• Significant hands‑on technical experience in network operations.
• Significant leadership experience within network or infrastructure teams.
• Experience in construction materials or industrial manufacturing is an advantage.
• Comfortable working in a federated, matrixed organisation.

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