Overview
Policing is not simply a job for police officers. It actually requires a large multi-disciplined team, working together and making best use of the skills and resources available.
As a part of the Crime Recording & Resolution Unit in the Force Contact Crime and Operations Branch the aim of this role is to provide a 24‑hour service to members of the public, operational officers and partners dealing with incident and crime reports.
You will need to seek all opportunities to appropriately, ethically and professionally assist the informant as near as possible to the first point of contact and provide them with a clear understanding of how their contact will be progressed. You will also apply a victim‑orientated approach to crime recording and problem solving, focusing on protecting members of the public and keeping them safe.
Responsibilities
- Provide a 24‑hour public, operational officers and partner contact service.
- Assist informants ethically and professionally at first point of contact.
- Apply victim‑orientated approach to crime recording and problem solving.
- Maintain good attendance record during training and mentoring periods.
Qualifications
- Minimum age 18 years.
- At least 3 years residency in the UK.
- Right to work in the UK for full-time schedule.
- Good record of attendance during last two years.
- Ability to attend weekend and night shifts as per schedule.
Benefits
- Base salary of £27,204 per annum.
- 20% shift allowance and 15.07% weekend enhancement.
- Generous annual leave entitlement: 24 days plus bank holidays (29 days after 5 years, 32 days after 10 years).
- Shift allowances and weekend enhancements not payable during the five‑week training period.
- Five‑week training course Monday‑Friday 0800‑1600hrs followed by four‑weeks mentoring on a 24/7 shift basis.
- Market‑beating enhancements to pay and generous annual leave entitlement.
- Entry into GMP’s Sports and Social Club (monthly nominal fee) with activities and facilities.
- Discounts on cinema, theatre, retail, Blue Light offers and access to a Credit Union.
- Local Government Pension Scheme.
Equal Opportunity
We are committed to ensuring the diverse make up of our workforce is reflective of the communities we serve. We encourage and welcome applications from all backgrounds, particularly from black, Asian and minority ethnic groups (BAME) who are currently under‑represented. All applications are judged on merit.
The Equality Act 2010 makes it unlawful to discriminate against a disabled person in all areas of employment. GMP is an equal opportunities employer and will make reasonable adjustments where possible. Candidates may request reasonable adjustments during the recruitment process.
Applicants must have the appropriate right to work in the UK and a good attendance record for the last two years (12 months for apprentices). Sickness will not be checked until the conditional offer stage.
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