About The Team
The Workday Change Management team is passionate about helping our customers prepare their users to successfully adopt Workday. Our team promotes Workday’s core values with ‘Employees’ being the first of them! We are often remote, but our sense of collaboration, supportiveness and fun persists. We offer flexible work schedules, empower you to follow your desired career path, encourage work‑life balance and wellbeing, and champion equal opportunities for everyone. Our team is diverse and located across multiple locations within the region.
About The Role
Key customer activities will include:
- Serving as the primary point of contact for the work stream and being a great partner to your direct customer counterpart, as well as project leadership and executives within the customer organization
- Owning and leading change‑related activities including partner identification, change impact analysis, communications planning, training planning, readiness assessment, and adoption measurement
- Hands‑on development of communications and training materials that support a successful transition to Workday for key end users
- Maintaining the change management project plan tasks and providing mentorship to the customer on how these activities are impacted by functional achievements within the Workday methodology
Internal contributions will include:
- Supporting ongoing innovation of the service offering and change management practice through contribution to team Objectives and Key Results (OKRs)
- Participating in business development activities including estimating, drafting RFP responses, presenting our service to prospective customer leadership, and drafting SOW language
- Lending expertise to ad‑hoc internal initiatives where change management insight is required
Basic Qualifications
- 5+ years experience working with or implementing a Tier 1 business software application such as Workday, SAP, Oracle, PeopleSoft, ADP, NetSuite, FinancialForce or similar applications
- 5+ years experience in HCM deployment or change management on large transformation programmes that have included HCM, Procurement or Supply Chain Management
- 5+ years consulting experience, either as an internal consultant or with a consulting/software company
Other Qualifications
- Ability to guide customers in strategic conversations and provide tactical, day‑to‑day support
- Thrives delivering a thoughtful, consultative approach to change management that results in outstanding experiences for our customers
- Experienced in leading others through changes to the way they work and how they interact with enterprise technology (strong preference for Workday‑related experience)
- Strong verbal and written communication skills in a customer‑facing environment
- Ability to travel up to 50% under normal circumstances
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
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