ECHO’SMISSION
Ourmissionistoempowerourclientsbydeliveringexceptionaldesignandqualityproductsthroughaseamlessintegrationofinnovation,technology,andmeticulousattentiontodetailtocreateexperiencesthatgobeyondexpectations.Wearecommittedtonurturingsustainablepractices,prioritisingthewellbeingofourplanet,andmaintaininganunwaveringdedicationtosuperiorservice.Withpassiondrivingourpurpose,wepromisetotranscendexpectations,consistentlyandwithoutcompromise.
WESTANDFOR
Anextraordinarycultureofempowerment,respect,authenticityandcollaborationandabusinessthatexceedsallexpectations.
Ateamthatdeliversbeyondourleadershipandwhohaveanextraordinarylifeinandoutsideoftheworkplace.
Echoisacknowledgedastheleaderofsustainabledesignandcreativeproductionintheworld.
ScopeoftheRole
Collaborative.Positive.Respectful.Organised.ExceptionalPeopleSkills.
AnexcitingopportunitytojointheEchoHouseProjectTeamasaCreativeProjectCo‑Ordinator.Workingwithinourdynamicandcreativestudioandproductionhousesupportingprojectsfrominceptiontodeliveryonsite,literallybringingconceptstolife!Thisuniqueopportunityprovidesthe scope to bring ideas to reality in the most luxurious of retail environments, pushing the boundaries each and every day.
Thisfull‑timerolewillinvolveworkingcloselywithinacreativeprojectteamhubcomposedoftheCreativeDirectorandaCreativeProjectManager.Together,youwillbecoordinatingawidevarietyofprojectsforoneofEcho’slongeststandingandprestigiousLuxuryRetailclients,aswellasadditionalworkfortheCreativeDirector,whoworkswithnewclientsandnewcreativebriefs.
TheroleisrequiredtoworkfulltimeatourSurbitonstudio,alongsidetherestoftheEchoHouseteam.Theidealcandidatewillbefamiliarwithafast‑pacedenvironment,akeytowhichistheabilitytomulti-taskmultipleprojectsatanyonetime.
Strongcommunicationskillsareessentialasyouwillbeworkingcloselywithanumberofinternalandexternalstakeholders,includingalldepartmentswithinEchoHouse;Studio,Design,Production,Fabrication,LogisticsandDispatch,aswellasourwonderfulclients,suppliersandinstallers.
Previousexperienceorworkingwithintheretaildisplay/graphic/productiondesignindustryisextremelydesirable.Alternatively,anyrelevantexperiencethatsupportsanunderstandingoftheprofessionalcreativeprocessisideal.
AtEcho,ourworkflowapproachisahybrid.Dependentonthenatureoftheworks,wecombinethestructuredpredictabilityoftheWaterfallmethodwiththeflexibleadaptabilityofAgile.Thisnecessitatesthatallourteammembersarecomfortableandproficientinbothapproaches,ensuringseamlessintegrationandadaptabilityaccordingtoprojectdemands.
Thenatureofourindustryisthatworkingadhocadditionalhours,oroutofnormalworkinghours,canbeexpectedasanormalfunctionofthisrole.Paidovertime,ortimeinlieu,isnotprovidedforthis.TheleadershipteamofEchoHouseremaincommittedtolimitingtheextentandpotentialimpactofthis,forallindividualsatEcho.
Echooperateswithinthevibrantpulseofthedesignandproductionindustry,oneoftheworld’smostchallengingyetfulfillingcreativesectors.Ourethoscentersaroundpositivity,whichunderpinseveryinteraction,beitteamcollaboration,clientcommunication,orindividualtasks.Asthedynamicsofourworkcontinuallyevolve,maintainingflexibility,responsiveness,andcomposureareessentialtodeliveringefficientandeffectiveresults.Weupholdacultureofmutualrespect,acknowledgingthateachteammember’suniquecontributionsenrichourcollectiveoutput.SuccessatEchohingesonyourcapacitytocollaborate,deliverresults,andbringaproactivespirittoourdynamic,oftenhigh-pressureenvironment.
MainDutiesandResponsibilities
- Operatingwithintegrity–performingwholeandcompleteworkforandwithallEcho
colleagues,clientsandsuppliersalike.
- EnsuringEchoHousemaintainsitsstatusasanindustryleadingteamofdynamic,proactive&professionalspecialists.
- Indepthtrainingisprovidedasacorepartofallnewstarters’induction.Inaddition,withsuchanuancedandbespokebusiness,on–the–joblearningremainsthesinglemosteffectivewaytolearnwhatwedoandhowwedoit.
COREKNOWLEDGEBASE
- Experiencewithinaprojectcoordinatorroleisessential.
- Experiencewithintheworldofretailvisualmerchandisingisideal.
- ·Agoodworkingknowledgeoftheretailsector,particularlyluxurybeautyandluxuryfragrance,isanadvantage.
- Knowledgeofboththeluxuryprintandfabricationindustryisanadvantage.
- Knowledgeofprofessionalworkwithinothercreativesectorsisanadvantage.
COREAREASOFRESPONSIBILITY
- SupportingtheCreativeProjectManagerandtheCreativeDirectorwithdailyandongoingtasks.
- Theseincludebutarenotlimitedtoadhoccreativetasks,sourcing,sampling,projectadministration,internalteamliaison,externalsupplierliaison,projectplanning,storagemanagementandgeneraloverallscheduling.
MAINDUTIES
- InputtingjobsontoourMISsystem.
- Translatingordersintoabriefforthestudio,production,packingandinstallationteams.
- DataManagementinvolvingspreadsheetsforordersandrollouts.
- Liaisingwithourstudio,production,fabrication,dispatchandinstallationteamstoensurejobsandprojectsareontrackandgatheringfeedbacktobepassedontoclientsontheircurrentstatus.
- Preparinginstallationbriefsforbespokejobs.
- OnsiteStylingandinstallationsupport.
- PreparingPODreportsandadministratingphotofeedbackduringrollouts.
- Manyandvariedadhoctasks–it’sdifferenteveryday!
GENERAL
- Echoisadynamic,busycompanywithacloseworkingteamandassuchwesometimesrequireouremployeestoworkonadditionalbespokeprojectsoutsideoftheirdailyduties.Thisisalsoaimedtoencourageandbroadenindividualskillsandambitions.
- ToperformotherreasonabletasksasrequiredbytheDirectorsoryourdepartmenthead.
- Followandpromotetocolleagues,visitorsandthepublicallhealthandsafetyproceduresandprotocols.
- FollowEcho’ssustainabilitypoliciesandprocedures.Promotesustainableoperationstocolleagues,clientsandsuppliers.
ESSENTIALINDIVIDUALCHARACTERISTICS
- Excellenttimemanagement.
- Excellentorganisationalskills.
- Excellentattentiontodetail.
- Individualdiligencewithafocusonteamparticipation.
- Level-headedapproachtodemandingcircumstances.
- Goodwrittenandoralcommunicationskills.
- Experienceinthegraphicsandcreativeproductionindustry.
- Abilitytoclearlycommunicateinstructionstoateam.
- Flexibilityandwillingnesstoprovidepracticalsupportwherevernecessary.
- GoodExcelandMSOfficeknowledgeandpracticalexperience.
- Excel,PowerPoint,Word,Outlookandaquicklearneringeneraloperationalsoftware.
- Adynamicindividualwhotakesprideandenthusiasminalltaskstheyareassignedandthosetheyseekoutthemselvesproactively.
- Abilitytomanagemultipleprojectsofvaryingnaturesimultaneously.
- AquicklearnerwithapositiveapproachwillpickupeverythingtheyneedtoknowatEcho.
OURGUIDINGPRINCIPLES
- EmbraceBeingUncomfortable–Thegreatestlearningmomentsoccurwhenoutsideofyourcomfortzone.
- BeQuickDon’tHurry–provideagileservicewithoutcompromisingqualityofwork.
- ConstantlyCuriousandOpentotheNew–Immerseintoexperiencesandthinkoutsidethenorm.
- AllHandsonDeck,Always–Nomatterthenatureofthejob,wegetitdonetogether.
- TruthinWordsandActions–Takeownershipandaccountability.
- CultureinAction–Shutdownconversationsthataredetrimentaltootherindividuals.Looktosurroundyourselfwithcolleaguesthattalkaboutvisionsandideas,nototherpeople.
EqualityandDiversity
Wepromoteaworkingenvironmentinwhichdiversityisrecognised,valued,andencouraged.WeacknowledgethemulticulturalanddiversenatureoftheUKworkforceandsocietyingeneral.Wearecommittedtoprinciplesoffairnessandmutualrespectwhereeveryoneacceptstheconceptofindividualresponsibility.Itisthereforeyourresponsibilitytomakesureyoualwaysobserveandadheretothispolicy.
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