Project Management – Customer Journey Improvements – Leading Pensions Specialist
Miryco Consultants is working with a leading pensions specialist to add a Project Manager to their TPA function. You will immediately be involved in projects that directly impact their policyholder experience.
This person will sit across the Third Party Administrator’s and be responsible for implementing processes and frameworks around the customer journey. They will also liaise with the business to come up with actionable solutions for continuous improvement.
Experience & Qualifications
- 3-5 years’ experience mapping and improving the customer journey.
- Creative and adaptable, can pick up new things quickly.
- Experience working in a fast-paced environment and managing multiple projects.
Location
London
Information & Contact
Please note: If you are not contacted within five working days of submitting your application, then unfortunately you have not been shortlisted for this position. We will, however, be in touch should there be any other opportunities of potential interest suiting to your skills.
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Seniority level
Associate
Employment type
Full-time
Job function
Finance and Customer Service
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