Overview
Ready for a challenge? Then Just Eat Takeaway.com might be the place for you. We’re a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday‑night feast, a post‑gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About This Role
At JET, our partners are the heartbeat of our marketplace. We are looking for a Lead Product Manager (Individual Contributor) to spearhead the evolution of specific partner segments within our marketplace. This isn’t just about maintaining a platform; it’s about radical innovation. You will be responsible for reimagining how partners interact with our ecosystem – ensuring they have the tools, insights, and seamless experiences needed to thrive in a competitive global market. As a Lead Product Manager, you will operate as a high‑leverage strategic force, driving complex initiatives that span multiple domains and technical stacks without the overhead of people management.
Contract details:
- 1‑year contract
- Position located in London (3 days a week from our London office and 2 days working from home)
Responsibilities
- Drive Marketplace Innovation: Own vision for the relevant partner journey. Identify opportunities to reduce friction and introduce innovative features that help our partners grow their business on the platform.
- Lead Cross‑Domain Initiatives: Act as the glue across the organisation, leading high‑priority projects that require seamless orchestration between Logistics, FinTech, Sales, Customer and Partner Product teams.
- Strategic Stakeholder Management: Navigate a complex web of senior stakeholders and align diverse groups with competing priorities toward a unified vision.
- Data‑driven at scale: Define and track the North Star metrics for partner success. Prioritise, build, and refine our products using data and turning analytics into insights.
- Continuous Discovery & Innovation: Conduct deep‑dive discovery with partners across different markets and translate their reality into a scalable, global product strategy.
- High‑Level Prioritisation: Use a ruthless, data‑backed approach to decide what drives the most value for our partners and the platform.
Qualifications
- Proven lead‑level expertise: Extensive experience in Product Management, specifically within two‑sided marketplaces or B2B partner ecosystems. Track record of delivering zero‑to‑one innovations.
- Cross‑Functional Mastery: Expert in matrixed organisations, able to influence engineering, design, and operations teams that don’t report to you to achieve a common goal.
- Senior Stakeholder Diplomacy: Skilled at negotiating with senior stakeholders using evidence and empathy, managing expectations and aligning priorities.
- Architectural Thinking: Understand the technical complexities of global platforms; discuss API integrations and scalability with Lead Architects focusing on partner value.
- Entrepreneurial Mindset: Self‑starter who builds roadmaps based on market gaps and partner pain points, rather than waiting for a roadmap.
- Bias for Action: Resilient and proactive, thrives in ambiguity, and pulls disparate teams together to solve the hardest problems.
Inclusion & Equal Opportunity
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
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