Business Systems Analyst

Nigel Frank International are partnered with an established Dynamics 365 CRM end user who are looking to add a talented System Analyst to their central technology function, responsible for system ownership, continuous improvement and acting as the link between technical teams and business stakeholders.

Responsibilities

• Take ownership of Dynamics 365 CE platform and ensure it operates efficiently and reliably.
• Act as internal SME for CRM-related queries, improvements and system guidance
• Collaborate closely with users and stakeholders to translate operational needs into practical, scalable CRM solutions
• Contribute to configuration, workflow design, system optimisation and ongoing enhancement of the D365 CE environment

Experience/Skills

• Hands-on experience supporting, administering or managing Dynamics 365 CE in a technical or systems capacity
• Strong configuration capability, including managing security roles, permissions, environments and general platform setup.
• Ability to interpret business requirements and convert them into effective CRM configurations or process improvements
• Background in CRM support, business systems analysis, or IT systems administration.
• Solid understanding of workflows, business rules, automation and best practices within Dynamics 365 CE
• Flexible, Hybrid Working Model
• Additional Benefits, Including Private Medical Insurance, Enhanced Pension Contributions and More!

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