Front Office Leader: Guest Experience & Service Recovery

IHG Hotels & Resorts is seeking a Guest Services Manager for Kimpton Charlotte Square in Edinburgh. The role involves leading the front office team to deliver exceptional guest experiences, ensuring guests receive a warm welcome and addressing their needs throughout their stay.

This full-time position offers numerous perks, including a salary of £34,400, extensive training, generous discounts, and a supportive work environment. Candidates should possess strong leadership skills and a track record in customer service.

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