Aptimized in Greater London is seeking a ServiceNow Solution Architect to drive process improvement and system integration. This role emphasizes Customer Service Management (CSM) and requires collaboration with cross-functional stakeholders to enhance ServiceNow solutions for business growth.
The ideal candidate has deep expertise in ServiceNow and a strong understanding of customer service operations. Excellent communication skills and the ability to support after-hours needs are essential. This position offers an exciting opportunity to shape the application landscape within the company.
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