IT Business Analyst

About the Role

We’re looking for a proactive and collaborative Business Analyst to act as the vital link between our IT department and the wider business. In this role, you’ll ensure clear two-way communication, capture and assess change requests, and help deliver solutions that genuinely support business goals.

You’ll work closely with IT, Business and Transformation teams to translate ideas into practical, fit‑for‑purpose solutions delivered to a transparent and well‑managed schedule.

What You’ll Bring

• Business analysis experience gained in a commercial environment.
• Strong technical acumen, with experience across complex multi‑user cloud and on‑premises systems.
• Excellent communication skills, with the ability to influence, explain technical concepts, and adapt your style to different audiences and levels of seniority.
• Proficiency in MS Word, PowerPoint and Excel to produce high‑quality presentations and documentation.
• Agile project management skills, applying relevant business analysis methodologies to drive progress and deliver value.
• A track record of helping deliver IT solutions that enhance product and business performance.

Qualifications

• A degree or equivalent experience.
• A recognised business analysis qualification.

Why Join Us?

You’ll be part of a collaborative team playing a key role in shaping how our products evolve and how the business leverages technology. If you enjoy solving problems, influencing outcomes, and improving the way organisations work, we’d love to hear from you.

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