AI & Automation Lead, Service Operations

Company: Focus Group
Apply for the AI & Automation Lead, Service Operations
Location: Shoreham by Sea
Job Description:

Focus Group is seeking an AI & Automation Manager to lead the operational adoption of AI and automation within Service Operations. This senior role will be responsible for improving efficiency and customer experience while managing the Automation Team. Candidates should have experience with AI tools, strong stakeholder management skills, and familiarity with ITIL processes. The position offers a hybrid working model with a competitive salary and benefits package.#J-18808-Ljbffr…

Posted: June 6th, 2026