5-Star Guest Services Manager

Alexander House Hotel & Utopia Spa is searching for a Guest Services Manager based in East Grinstead. This role involves managing guest experience, ensuring a welcoming environment with a focus on customer service quality. Candidates will be responsible for Duty Management shifts, overseeing hotel operations, and resolving guest complaints. The position offers £27,500 per annum plus company benefits including holidays and discounts on accommodations and services.#J-18808-Ljbffr…