About the role
This role is a limited term appointment for 6 months. Are you looking for a hands‑on IT role where your skills help keep Government services running smoothly across the Island?
Join Government Transformation Services as a Telephony Team Analyst and take the lead in supporting the Isle of Man Government’s mobile, telephony and device estate. You will handle support tickets, manage iPads and mobile hardware, maintain key systems such as Airwatch, Samsung Knox, Apple DEP, InTune and Cisco Call Manager, and visit sites across Government to resolve issues face‑to‑face.
You will be part of a service‑focused tech team that values proactive problem‑solving, clear communication and a customer‑first mindset. If you enjoy variety, want to grow your expertise across mobile management platforms and like working closely with people, we would love to hear from you!
A workplace that invests in you
- A competitive salary that increases each 12 months until you reach the salary maximum.
- A generous annual leave entitlement, a Privilege Day and 10 Bank Holidays; your annual leave will increase after your first year and again after your third year.
- Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements: the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.
- Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development.
- Discounted access to the NSC gym and island swimming pools as well as 1‑to‑1 support programmes and exercise classes with qualified instructors.
- Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and signposting on a wide range of issues.
- Access to the Government staff canteen where you can purchase affordable meals, drinks and snacks.
Working Conditions
A Security Clearance Check is required for this post, the cost of which will be covered by the Isle of Man Government.
Please note a relocation package is not available for this role.
Eligibility & EEO
The Isle of Man Public Service is committed to creating an inclusive culture that celebrates equality, diversity and inclusion.
We support and promote flexible working, recognising the importance of working flexibly around your life and commitments and the benefits in improving work‑life balance. We are happy to discuss flexible working arrangements where possible.
#J-18808-Ljbffr…