Credit Controller

We are currently recruiting for an experienced Credit Controller to work within a busy Credit Control department at our Head Office in Lutterworth. As a Credit Controller you will be responsible for the collection of an alphabetically split Aged Debt. We are looking for someone who works well as part of a team, is self‑motivated with an outgoing positive attitude and committed to fulfilling our business objectives.

In return you can expect a salary up to £28,250 (dependent on experience) plus benefits including contributory pension, healthcare scheme, 25 days holiday, life assurance and free onsite parking.

You will be responsible for

• Cash collection (pro‑active through to litigation) by telephone, email and dunning letters.
• Dispute management.
• Ensuring compliance with our risk insurance policy.
• Ongoing credit and risk assessment to reduce probability of bad debt.
• Controlling customer account balances against credit limits.
• Weekly, monthly and ad‑hoc management reporting.
• Implementing action plans to facilitate collection of overdue and over‑exposed balances.
• Referral of accounts to a debt recovery specialist should internal collection efforts fail.

The successful candidate will have

• Previous experience within a Credit Control or similar environment.
• Excellent communication and negotiation skills.
• Computer literacy.
• Attention to detail.
• Ability to prioritise workload and meet given deadlines.
• Thrives under pressure.

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