UK & Europe Corporate Communications Lead

Overview

TransUnion is a major credit reference agency offering specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.

We’re looking for a UK & Europe Corporate Communications Lead to join our growing team. The role leads crisis/incident work and develops and implements insights‑ and issues‑based campaign activity, alongside UK & Europe internal communications and selected client communications that impact corporate reputation.

Day To Day You’ll Be

• Develop and maintain UK & Spain (Europe) PR strategy and ensure alignment to wider international and global frameworks/processes
• Plan and coordinate activity around key topics and issues, bringing together business‑wide campaigns that focus on regulatory and industry‑specific change
• Support wider corporate, communications (and marketing) strategy, including product announcements, research insights/thought leadership, brand building activity, partner and employer of choice programmes
• Communicate our corporate communications strategy, messaging, content and measurement to key stakeholders and ensure alignment
• Manage PR agencies in‑region and other suppliers (e.g. monitoring and licensing)
• Identify and coach on best‑practice interview procedure/technique with key senior spokespeople for corporate media opportunities (arranging external media training where required)
• Develop junior talent (providing coaching to direct reports and mentoring across wider Corporate Affairs and Communications function)
• Be flexible and work across wider communication projects and activities as required
• Report KPIs and evaluation metrics in‑region and internationally as required (ensuring activity aligned to achieving wider business strategic goals)
• Maintain core materials necessary for the delivery of the ongoing corporate programme (overall strategy, tactical/activity planners, key message and briefing documents, media contact lists, issues trackers, capacity planning etc.)
• Provide media awareness – opportunity spotting and insight to the wider business (develop insight and feedback tools, including competitor tracking)
• Be a key member of the crisis/incident communications team / DIRT (Data Incident Response Team)
• Advise on related communication matters (speeches/events etc.) and provide ad‑hoc consultancy advice directly to senior team and wider Group functions as required
• Support priority client communications that impact our corporate reputation
• Manage the in‑region internal communications programme, working closely with the Director of International Internal Communications
• Enable wider internal and external stakeholder outreach as required, facilitating knowledge sharing and coordination for key initiatives

Essential Skills & Experience

• Strong stakeholder management
• Collaboration and relationship building
• Quick assimilation of complex and technical information
• Highly developed creativity
• Highly analytical and numerate
• Ability to multi‑task
• Communication and influence
• Wider horizon planning
• Strong media knowledge
• Well‑organised self‑starter
• Project management
• Experience of combined campaigning, especially in public affairs
• Knowledge of marketing disciplines including social media
• Degree educated and relevant professional training

Benefits

• 26 days’ annual leave + bank holidays (increasing with service)
• Global paid wellness days off + a bonus day off to celebrate your birthday
• Generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan
• Private health care and a range of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
• Access to diversity forums and communities allowing you to get involved in causes close to your heart

#J-18808-Ljbffr…