Fundraising Data and Insight Officer

Company: NHS
Apply for the Fundraising Data and Insight Officer
Location: Slaugham
Job Description:

https://stcatherineshospice.peoplehr.net/Pages/JobBoard/Opening.aspx?v=2226d08b-1778-4e37-ad98-b240690b1fef

This post is offered permanent, full time basis, working 37.5 hours per week. At St Catherines we offer work from home opportunities however this is adaptable depending on business need and regular onsite attendance is required.

Main duties of the job

This role is based in the Data and Insight Team within the Income Generation & Marketing directorate, this role supports the wider department by delivering insight, data expertise and training, as well as data selections, analysis, segmentation and data imports.

About us

St Catherines Hospice is a respected local charity providing specialist hospice care alongside statutory service partners (GPs, District nursing etc) across West Sussex and East Surrey.

We provide care in communities across Surrey and Sussex which are richly diverse and we want to reflect that in everything we do. We celebrate and support difference and welcome applications from all backgrounds. If you believe in the importance of what we do, share our values and want to be a part of an outstanding team building something important, we’d love to hear from you.

Job responsibilities

Are you a proactive, analytical and highly motivated professional looking for your next challenge in fundraising data and insight?

This is a key role, ensuring the CRM database meets the needs of the department, covering user training, data management, process improvement and system improvement.

You will work closely with the Fundraising and Partnerships teams to evaluate the success of campaigns and supporter journeys, turning insight into action to help shape fundraising activity and maximise income.

Data and Insight role will bring:

  • Help embed data-led decision making across the department
  • Suggesting process improvements and efficiencies
  • Experience working with a contacts database
  • High levels of accuracy and attention to detail

Person Specification

Experience

  • At least 2 years experience of working with a contacts database (Raisers Edge or similar CRM)
  • Ability to update and maintain a database
  • Ability to report on income and expenditure
  • Experience of producing marketing/ fundraising campaign selections
  • Good planning and organisational skills with the ability to multi-task, work on own initiative and prioritise effectively to meet deadlines.
  • Experience of Raiser’s Edge/NXT
  • Experience of working with volunteers
  • Experience of working in a Fundraising orientated environment

Qualifications

  • Your career and education so far will mean that you are a
  • confident and skilled communicator.
  • It would be great if you are educated to GCSE level C in
  • English and Maths or equivalent
  • Training or a qualification in Raisers Edge/NXT

£33,903.48 to £38,382.44 a year

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Posted: June 6th, 2026