Collaboration Services Engineer

Are you an experienced IT Support Engineer looking for a new, progressive opportunity? Sopra Steria are recruiting for a Collaboration Services Engineer to join a team working on unique projects within the defence sector.

This role will be based in our Farnborough office and requires eligibility for DV clearance.

What you’ll be doing

• Diagnose and resolve technical issues within the Collaboration Services function.
• Produce and maintain design artefacts such as LLDs, Release Notes, and service‑related failover and disaster recovery instructions.
• Support formal change control processes and related activities.
• Research recommended practices and evaluate approved and emerging technologies for Engineering Leadership, Technical, and Solution Architecture teams.
• Apply technical expertise to improve solution quality and enhance the customer experience.

What you’ll bring

• Experience in an IT Support or similar technical environment.
• Understanding of key technologies including Cisco Unified Communication, Microsoft Exchange, and SharePoint.
• Strong stakeholder management and engagement skills.

It would be great if you had

• Experience working in the defence sector.

Employment Type: Full-time, Permanent

Location: Farnborough

Security Clearance Level: DV

Salary: Competitive, based on experience

Benefits: 25 days annual leave (with option to buy additional days), health cash plan, life assurance, and pension.

We support flexible working arrangements to promote work/life balance and encourage you to discuss possibilities during the application process.

#J-18808-Ljbffr…