Part-Time Counsellor (In-Person) – Mental Health Support

Job Title

Counsellor – Mindplace (Face‑to‑face)

Location

Clapham – 9 St Johns Rd, London, SW11 1QN

Job Type & Hours

Permanent; part‑time hours available Monday and Saturday only.

Session Requirements

5 appointments per day.

About the Role

As a Counsellor/Psychotherapist you will provide high‑quality, effective, and safe counselling to Bupa customers over the short, medium or longer term. You will work independently and as part of a multi‑disciplinary clinical team, liaising daily with internal and external services, organisations and safeguarding agencies.

Responsibilities

• Provide high‑quality counselling or brief interventions with excellent clinical outcomes.
• Deliver comprehensive assessments and formulations to drive evidence‑based interventions.
• Offer different models of service delivery, including face‑to‑face sessions.
• Adhere to Bupa’s case management processes and collaborate with Clinical Leads and the wider therapy team.
• Follow sessional limits based on the client’s company benefits.
• Provide sign‑posting or onward referrals as needed.
• Offer ad‑hoc or one‑off wellbeing support and coaching.
• Conduct one‑off assessments and referral recommendations.
• Deliver group psychoeducation, raise mental health awareness and promote mental wellbeing through remote presentations, workshops and training.
• Work autonomously within professional guidelines and Bupa’s service policies and procedures.
• Attend regular clinical supervision and team meetings.
• Collaborate with the operational and clinical teams to improve client and employee experiences.

Qualifications – Essential

• BACP Accredited Counsellors/Psychotherapists
• NCPS Professional Accredited Registrants
• UKCP Registered Psychotherapeutic Counsellors/Psychotherapists
• 3 years of full‑time post‑qualification counselling experience

Qualifications – Desirable

• Training in incident support
• Corporate experience and business understanding

Key Skills & Experience

• General adult mental health specialism experience
• Proficiency in Microsoft Systems and electronic medical record systems
• Ability to evaluate, plan and prioritise workload within demanding time scales
• Proven customer service and client liaison experience
• Excellent clinical knowledge application
• Strong presentation and interpersonal communication skills
• Professional and personal drive
• Enthusiastic, self‑motivated and self‑sufficient
• Rapid and decisive response capability
• Excellent team player
• Strong problem‑solving skills
• Experience managing own caseload and working towards individual targets and outcomes
• Efficient diary management and time boundary maintenance
• High standards in written and oral communication
• Diverse and varied clinical experience

Personal Characteristics

• Well‑developed communication skills
• Effective time management
• Ability to work autonomously in a busy environment
• Understanding of the business environment
• Ability to work well within a multi‑disciplinary team
• Awareness of KPIs and ability to work in a fast‑paced environment
• Effective diary utilisation planning within a two‑week lead time

Benefits

• Equivalent to 25 days holiday per year, increasing with length of service, with option to buy or sell
• Enhanced pension and life insurance
• Support with travel costs via a season ticket loan or cycle2work
• Discounted access to online gym sessions
• Annual performance‑based bonus
• Bupa health insurance as a benefit in kind
• Option to join dental insurance scheme at a discounted rate
• Access to Digital GP platform on your mobile
• Emotional wellbeing support
• Access to family mental health line
• Financial wellbeing channels
• Support for carers

Job Area

Clinical Services

Equal Opportunity Statement

Bupa is a Level 2 Disability Confident Employer. We encourage applications from people with diverse backgrounds and experiences.

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