Debt & Welfare Benefits Adviser / Trainee Adviser
Salary: £30,000 pa for experienced adviser; £25,000 pa for trainee (review after 6 months).
35 hours per week, 25 days annual leave + contributory pension scheme.
Birmingham Settlement has an opportunity to join our Money Advice Team, either as an experienced Debt & Welfare Benefits Adviser or a Debt & Welfare Benefits Trainee Adviser.
Role Overview
As an experienced Debt & Welfare Benefits Adviser you will already have a background in providing effective, high-quality debt and welfare benefits advice to a wide range of clients in differing circumstances.
As a trainee you will have a basic knowledge and understanding of the issues affecting people experiencing debt and benefit problems along with some experience in an advice service or customer‑facing setting and a willingness to undertake training and development.
Responsibilities
- Adaptable with excellent communication skills.
- Flexible and able to manage your own workload.
- Provide specialist advice and support to clients.
- Help build and continually improve money management and financial capability.
Qualifications
- Background in providing debt and welfare benefits advice (experienced).
- Basic knowledge and understanding of debt and benefits issues (trainee).
- Experience in an advice service or customer‑facing setting.
- Willingness to undertake training and development.
Benefits
- 35 hour week.
- 25 days annual leave.
- Contributory pension scheme.
Application details
Closing date for applications: Friday, 12/06/2026, 12.00 noon.
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303.
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