National Account Manager
Area / Brand: Retail Myprotien
Reporting to: B2B Sales Director
Location: THG ICON 1, 7-9 Sunbank Lane, WA15 0AF (Hybrid)
About the role
We are seeking an ambitious and commercially focused National Account Manager to drive growth across the Retail and Grocery channel. This role will manage key national retail accounts, develop strategic customer partnerships, and deliver sustainable sales and profit growth across major grocery retailers in the UK.
Key Responsibilities
- Manage and develop relationships with key Grocery and Retail customers across the UK market.
- Deliver sales, margin, and distribution targets in line with annual business objectives.
- Create and execute Joint Business Plans (JBPs) to support long-term customer growth.
- Lead commercial negotiations including pricing, promotional activity, range reviews, and new product listings.
- Identify opportunities to grow category performance, increase market share, and improve customer profitability.
- Collaborate cross‑functionally with marketing, category, supply chain, finance, and demand planning teams.
- Analyse customer performance, market trends, and competitor activity to inform commercial strategy.
- Manage forecasting, promotional planning, and account performance reporting.
- Build strong relationships with buyers, category managers, and senior retail stakeholders.
- Support the successful launch and distribution of new products across retail channels.
Skills & Experience
- Proven experience in National Account Management within FMCG or Consumer Goods.
- Experience managing major Grocery or Retail accounts.
- Strong commercial acumen with a track record of delivering growth targets.
- Excellent negotiation and influencing skills.
- Strong analytical and forecasting capability.
- Ability to build trusted customer relationships at multiple levels.
- Highly organised with excellent project and time‑management skills.
- Comfortable working within a fast‑paced and commercially driven environment.
Preferred Experience
- Experience managing accounts such as Tesco, Sainsbury’s, Morrisons, Asda, Waitrose, Co‑op, or Ocado.
- Understanding of category management principles and retailer processes.
- Experience within health & wellness, snacking, beverages, or high‑growth FMCG brands.
- Familiarity with syndicated data platforms such as Nielsen or Circana.
Benefits
Career Development
- Access bespoke development programmes that have been designed and developed by our in‑house L&D team.
- Continued development through our upskilling programme delivered in partnership with an industry‑leading training provider.
Enhanced Leave
- 25 days annual leave plus bank holidays.
- Enhanced maternity and paternity pay, depending on length of service.
- Up to 10 days compassionate leave.
- Buy‑back up to 3 days each year.
- Unlock 2 days volunteer leave after 12 months.
Wellbeing Support
- Access face‑to‑face and virtual appointments with our in‑house GP.
- Access our 24/7 Employee Assistance Programme (EAP) which is provided by Bupa.
- State‑of‑the‑art on‑site gym.
- Access to our on‑site physio.
Other Perks
- Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
- Subsidised bus pass from Manchester City Centre to our ICON office.
- Up to 50% staff discount on THG brands.
- On‑site staff shop.
- Refer a colleague and receive up to £1,000 when they pass probation.
- Anniversary gifts when you hit 5 and 10 years of service.
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
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