About the role
In this role, you will act as the first point of contact, manage complex and sensitive casework from the initial death report, collate reports, prepare inquest files, liaise with professionals, and support HM Coroner to make informed decisions.
Responsibilities
- Prepare files and manage statutory obligations, ensuring timely progress of casework.
- Receive death reports and conduct enquiries, gathering information to support judicial decision-making.
- Maintain accurate computer records, retrieve and update information, and manage workflow.
- Coordinate and manage workload of assigned cases, generate and distribute paperwork, and monitor progress to ensure timely completion.
- Consult with medical professionals regarding causes of death, MCCD issuance, and further investigations.
- Arrange post-mortem examinations, briefing pathologists, and represent HM Coroner as required.
- Maintain contact with bereaved families and other parties, providing accurate information and advice.
- Handle incoming calls and correspondence, liaise with doctors, pathologists, mortuary staff, funeral directors, and registrars, and maintain secure records.
- Prepare inquest files for review by HM Coroner and court use, pursue missing information to aid timely hearing of inquests.
- Participate in out-of-hours rota, filter incoming calls, and determine escalation to Senior Coroner as needed.
- Ensure adherence to the Health and Safety at Work etc. Act 1974 and council corporate policy for personal and employee wellbeing.
Qualifications
Required skills and attributes include excellent communication, positive teamwork ethic, meticulous attention to detail, resilience to work in fast‑paced environment, strong organisational and ICT skills, ability to prioritise competing demands, and emotional resilience.
Benefits
- A competitive salary (£29,540.00 – £32,061.00)
- An excellent pension through the Local Government Pension Scheme (LGPS)
- Initially 23 days annual leave (plus 8 public holidays, 3 additional days off)
- Career development and learning opportunities through training courses and learning methods
- A supportive and forward‑thinking culture and great career development opportunities
Disability Confident
We are a Disability Confident employer and will normally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job.
Equality, diversity and inclusion
We are committed to increasing the diversity, equality, and inclusion within our workforce. We encourage people from all backgrounds to apply. We adopt a ‘name blind’ approach to shortlisting and ensure safeguarding and welfare commitments. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.
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