Senior Account Manager – London – Up to £43k pa depending on experience

Account Manager – Packaging Sector

A fantastic opportunity for an Account Manager to develop a strategy and manage a major account for our client, a leader in their sector.

Key Responsibilities

• Strengthen client relationships through proactive account management.
• Maintain client satisfaction and retention.
• Actively seek to increase services offered and revenue generated to meet individual and team targets.
• Work closely with the Site Manager to agree operational efficiency targets and business objectives.
• Understand the financial status of the client portfolio and identify new business opportunities.
• Develop processes to forecast upcoming workloads accurately.
• Forge excellent client relationships through proactive directorship and communication, including face‑to‑face meetings, telephone, conference calls, and email.
• Employ listening and probing questioning skills to fully understand the client, industry sector, products, services and marketing objectives.
• Ensure all clients receive timely, high‑quality reporting from the quality team monthly and quarterly.
• Promote professionalism in manner, appearance and delivery while consistently keeping promises.

Qualifications

• Proven track record in a Key Account Manager / Account Director role within a fast‑paced, high‑volume turnover sector.
• Excellent communication skills with the ability to interpret client briefs and expedite to necessary areas of the business to achieve client timelines.
• Strong team player, highly motivated, and willing to go the extra mile to achieve business goals.
• Strong analytical mind with the capability to foresee problems early and implement suitable countermeasures.
• Excellent knowledge of Microsoft Word, Excel and PowerPoint.
• Applicants must come from packaging or packaging repro sectors.

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