Global Service Desk Leader | Incident & ITIL Expert

Vix Technology Group, headquartered in Manchester, seeks a proactive Service Desk Manager to lead UK and US teams. This role involves managing performance, ensuring Incident Management adherence, and fostering a customer-focused culture. The ideal candidate has 3+ years in Service Desk leadership, expertise in Incident Management, and strong communication skills. We offer a supportive culture, focus on learning, and a collaborative team environment. Join us in making a significant impact in public transportation technology.#J-18808-Ljbffr…