Job Summary
An exciting opportunity has arisen for a motivated and organised MDT Co Ordinator to join the Respiratory team at Birmingham Chest Clinic.
You will play a vital role in supporting the delivery of high-quality patient care by coordinating Multidisciplinary Team (MDT) meetings, ensuring timely and accurate patient pathways, and facilitating effective communication across clinical and administrative teams.
This is a key role within the service, requiring excellent organisational skills, attention to detail, and the ability to work in a fast-paced environment.
If you are highly organised, proactive, and passionate about supporting high-quality patient care, we would welcome your application.
Responsibilities
- Provide a comprehensive and full ranging administration/Multidisciplinary (MDT) Co‑ordination for the TB service.
- Co‑ordinate tuberculosis clinics, booking of appointments, appointment rescheduling, outpatients and partial booking waiting lists.
- Liaise with patients and colleagues internally and externally.
- Exercise initiative and judgement, maintaining confidentiality at all times; provide an empathic and sensitive point of contact for service users.
- Responsible for the day‑to‑day training and supervision of other administrators/Co‑ordinators and clerical support workers.
Qualifications
Essential
- Good General Education (eg. GCSE English and Maths A-C GCSE LEVEL 9‑4)
- Business Administration NVQ level 3 or equivalent experience in an Administrative environment
Experience (Essential)
- Experience of dealing with the Public/Customer service experience
- Experience of working in a Secretarial/ Administrative role with a proven track record of problem solving
- Good Organisational skills
- Able to use own initiative and deal with the unpredictable
- Able to work under pressure and to multi‑task
- Able to work to deadlines
Desirable Experience
- Experience of working in a busy environment
- Experience of working in Healthcare
- Previous experience of transcribing formal minutes
- Experience of transcribing
Additional Criteria
- Knowledge of dealing with non‑routine issues such as problem solving for an area of work
- Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- Good keyboard/ IT skills
- Good organisational skills and ability to multitask
- Good time management skills
- Ability to deal professionally with enquiries from staff, patients and visitors
- Understand confidentiality and apply the principles in everyday working practice
- Pay attention to detail where there are predictable interruptions to the work pattern
- Ability to deal with stressful situations and sensitive issues
- Work effectively and flexibly as part of a team to meet the needs of the services
- Confident in dealing with people at all levels
- Must be able to demonstrate an understanding of equality and diversity
- Mature, open and flexible approach to work
- Demonstrates care and compassion
- Good inter‑personal and communication skills
- Ability to travel to multiple sites
Desirable Additional Criteria
- Ability to work under pressure and deal with stressful situations
About the Trust
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We develop compassionate and culturally competent leaders, are values driven, and create a welcoming and inclusive workplace that thrives on the diversity of our people. We want to attract and recruit talented individuals from all backgrounds, and support the diversity you bring so you can achieve your full potential. For staff with a disability we are committed to making reasonable adjustments needed for you to carry out your role.
Contract and Benefits
Pay scheme
- Agenda for Change
- Band: Band 4
- Salary: £28,392.00 to £31,157.00 Yearly
- Contract: Permanent
- Working pattern: Full‑time, Flexible Working
Reference number: 304‑9012218
Job locations: Birmingham Chest Clinic, 151 Great Charles Street, Queensway, Birmingham, West Midlands, B3 3HX
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