Head of Operations-Learning Disabilities Sector

Head of Operations–Learning Disabilities Sector

Hybrid (West Midlands region)

Circa £58,000 + excellent benefits

Full-time

About the Role

An exciting opportunity has arisen for an experienced Head of Operations to join a well-established, values-driven organisation within the social care sector.

This senior leadership position sits on the Executive Management Team, with responsibility for overseeing service delivery, leading operational strategy, and ensuring high-quality, person-centred care across a diverse portfolio of services.

You’ll play a critical role in driving performance, supporting growth, and ensuring services consistently deliver positive outcomes for the people supported

Key Responsibilities

• Lead, inspire, and develop operational teams across multiple services
• Ensure services meet all regulatory, safeguarding, and contractual requirements
• Drive continuous improvement and operational excellence
• Oversee budgets, resources, and performance metrics
• Monitor sector trends and policy changes to inform strategy
• Produce reports and provide assurance to senior stakeholders and board members

About You

• NVQ Level 5 (or equivalent) in Health & Social Care or Management
• Significant experience within the care sector (10+ years)
• Proven track record in a senior leadership role
• Experience supporting individuals with complex needs (e.g. autism, mental health, dementia)
• Strong stakeholder management experience, including commissioners and local authorities
• Commercial awareness with experience managing budgets
• Full UK driving licence and flexibility to travel

Why Join?

• Opportunity to shape strategy within a growing organisation
• Supportive and values-led culture
• Strong focus on quality, outcomes, and continuous improvement
• Competitive salary and benefits package including generous annual leave and pension

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