About the Company
An established and growing business in Wetherby with an interesting product is seeking an Internal Account Manager. This is a great opportunity for an ambitious and experienced Account Manager to manage an exciting client base.
About the Role
We are seeking a motivated and customer-focused Internal Account Manager to join a growing team. This is a client-facing role responsible for managing and developing existing customer accounts, building long-term relationships, and identifying opportunities to grow revenue within the business. The successful candidate will act as a key point of contact for customers, ensuring excellent service delivery while supporting sales growth through product focuses, upselling, and cross-selling activities.
Responsibilities
- Build and maintain strong relationships with existing customers
- Manage customer accounts and identify upselling and cross-selling opportunities
- Respond promptly to customer enquiries and resolve issues professionally
- Prepare quotations, contracts, and sales reports
- Coordinate with external sales teams, customer service, and operations departments
- Monitor account performance and customer satisfaction levels
- Maintain accurate customer records using CRM
- Identify opportunities to increase account value and customer retention
- Support the wider sales team in achieving business targets
Qualifications
Experience using CRM systems
Required Skills
- Excellent communication and relationship-building skills
- Strong sales and negotiation abilities
- Highly organised with the ability to multitask effectively
- Commercially aware with a proactive approach to problem-solving
- Strong attention to detail and administrative skills
- Ability to work independently and as part of a team
Pay range and compensation package
Salary: £35,000 + bonus
Location: Wetherby – office based
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