Delivery Centre Support Worker
Early Help Service – Education and Children’s Services
Location: Various across Lancashire
Salary: £25,185 – £25,989
Grade: 4
About the Role
Act as the first point of contact for visitors to neighbourhood centres.
Support bookings, appointments, and service user records using IT systems.
Assist with maintaining a safe and clean environment, including basic checks and displays.
Provide information and signposting to families and service users.
Occasionally support group sessions to ensure smooth delivery and appropriate supervision.
Essential Skills & Experience
- Strong organisational and communication skills.
- Ability to build positive relationships with service users and colleagues.
- Confidence in using IT systems for bookings and record-keeping.
- Commitment to safeguarding, equality, and health and safety.
- Flexibility to work outside core hours when needed.
Benefits
- Generous local government pension.
- Flexible working.
- Up to 32 days annual leave plus bank holidays.
- Access to discounts through our benefits platform.
- Support with training and opportunities to grow your career.
- Inclusive workplace that welcomes applications from all backgrounds and celebrates diversity.
Legal Requirements
The post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). Successful candidates will be required to apply to the Disclosure and Barring Service (DBS) for a ‘disclosure’. Further information can be found on the ‘Our Recruitment Process’ tab.
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