Main area Liason & Diversion Service – Hants & IOW Grade Band 3 Contract 18 months (Fixed term end date will be determined after pre-employment checks have been completed) Hours Part time – 30 hours per week Job ref 371-MHS1052-A
Site Liaison & Diversion Service – Southampton Magistrates Court, 100 The Avenue, Southampton, Hampshire, SO17 1EY Town Southampton Salary £25,760 – £27,476 per annum, pro rata Salary period Yearly Closing 08/06/2026 23:59
Job overview
We’re looking for an enthusiastic and motivated individual with lived experience of the criminal justice system to join our Liaison and Diversion team. You will have a keen interest in Liaison and Diversion and a passion about supporting our service users as they make their way through police custody, court and prison.
We are a dynamic, people-centred team who are passionate about health outcomes for those making their way through the criminal justice system. With a reputation for excellence, our service is committed to improving the health of our clients, identifying care pathways, and reducing reoffending.
Recognised with a number of awards, including a Thames Valley/Hampshire Constabulary Police Commendation, Berkshire Healthcare ‘Team of the Year’ and runner‑up for the Howard League for Penal Reform ‘Liaison and Diversion Service of the Year ’.
Main duties of the job
- T o h old a caseload of service users for up to 12 weeks (for Liaison & Diversion cases) and up to 6 months (for Reconnect cases) to support them to access a wide range of agencies and services that can provide help and advice.
To facilitate engagement with appropriate services, by identifying unmet needs including, but not limited to, mental health, learning disability, ASD, ADHD, housing, social isolation and exclusion, education, debt management, drug and alcohol, and employment problems.
Support service users who are typically hard to engage with, to access and utilise community services in order to meet identified health and social needs.
Build on professional and supportive relationships, including family, police, court staff, and other partner agencies etc.
Working pattern + Service operating hours Our service operates in police custody from 7am-8pm, 7 days a week currently using early/late/ long days to fulfil this. Our service operates in court from 9am-5pm, 5 days a week. Our service operates across the Hampshire area so travel across our sites will be expected, some of these sites are not accessible via public transport. policy.
This role operates on Monday to Thursday from 9am to 5pm. Any request for specific working patterns can be considered in line with our flexible working.
Work base: You will work from within community settings across Hampshire when required.
Your wellbeing is important to us. Some of the benefits of working for us include:
- Flexible working options to support work‑life balance
- 27 days’ annual leave rising with service + opportunity to buy and sell
- Excellent learning and career development opportunities
- ‘Cycle to Work’ and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
Detailed job description and main responsibilities
The “must haves” for this role:
Lived experience of the criminal justice system a minimum of being arrested and taken into police custody and demonstratable recovery of a minimum of 1 year of no longer being in-contact with criminal justice system.
Having direct lived experience of recovery from substance use, mental health or other vulnerabilities.
Required to demonstrate a recovery capital and period of desistance 1-3yrs from misusing substance (inc alcohol) and a minimum of one year completing any licence conditions/requirements.
Flexibility to travel to all sites across Thames Valley/Hampshire.
Person specification
Previous Experience
- Lived experience of the criminal justice system a minimum of being arrested and taken into police custody and demonstratable recovery of a minimum of 1 year of no longer being in-contact with criminal justice system.
- Required to demonstrate a recovery capital and period of desistance 1-3yrs from using substance (inc alcohol) and a minimum of one year completing any licence conditions/requirements.
- Having direct lived experience of recovery from substance misuse, mental health or other vulnerabilities.
Knowledge, Skills & Abilities
- Willingness to share personal experiences in an appropriate way and maintain clear boundaries
- Empathy, patience, and sensitivity to be able to support people whilst maintaining boundaries.
- Willingness to seek support and guidance.
Additional Requirements
- To be a UK citizen or have the right to remain status.
- Flexibility to travel to all sites.
These are the values that we live by at Berkshire Healthcare:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- working Together with you to develop innovative solutions
We welcome people who share these values to come and work for us.
We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
Contact: Engagement Lead Danielle Forster on 0300 123 5066 or Danielle.Forster @berkshire.nhs.uk who’ll be delighted to help. You can find out more about the service on our website.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
We welcome talent from all backgrounds and offer guaranteed interviews to disabled applicants and armed forces community members who meet the minimum criteria.
Please note we may close positions before the advertised date.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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